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Newsletter 13 Issue 16

“You see, real ongoing, lifelong education doesn’t answer questions; it provokes them.”"

-Luci Swindoll

Letter from the Editor

Happy 26th Wedding Anniversary to Us!

We got married on May 8th, 1990 in Las Vegas on the spur of the moment-after 5 years together-so we already felt married. We were there with friends.

Christen and I went to dinner alone. Over dinner, we discussed if we were going to get married or go gamble.  Christen was turning green. He wanted to marry me, but he knew my dad wouldn’t approve because he wasn’t making any serious money at the time and that was important to my dad.

I felt like it was time, plus who knew how long we’d have to wait, and we had waited long enough! I talked him into it!

We were married by a baptist minister at Graceland, which was fitting, since I was in the music business. (Sorry, no Elvis in the house when we were there! Too tacky anyway.)Actually, the chapel was very pretty-white with stained glass windows.

We then had a Jewish wedding on our first anniversary (May 5th because it was the weekend) with all our family and friends at what was then the St. James’s Club on Sunset Boulevard in West Hollywood, California-very Art Deco. It was outside by the pool with a view of the whole city. It was beautiful except that it was super hot, the flowers were melting, and a hot wind was blowing- I kept thinking it was blowing my veil into my face, but it was actually the lace  rom trellis from the Chuppah that kept getting my face during the ceremony.

But, it was beyond amazing having my dad walk me down the aisle. And, my friend, Terry Steele, who wrote Here and Now for Luther Vandross, sang it. My brother later said that it was one of the highlights of his life!

And if that wasn’t enough, my Grammy-nominated song, “I Could Get Used to This” was the first dance. Unfortunately, the music provider we originally hired flaked on us and the guy we got, played our song over and over throughout the night. By the end of the night, we didn’t want to hear it again for quite a while!

The cake we ordered, which was to die for, never materialized; they gave us a plain white cake with lemon filling. We were sooooo disappointed.

And our friends went up to the room, soaked the sheets, and made our wedding night absolutely miserable.  But, believe it or not, it was still pretty wonderful!  (It would have been perfect for a movie!) We’ve now been together 31  years, married 26.

We’ve had our ups and downs, but we have always been committed to our marriage, and I married my best friend, so I can’t imagine my life without him.  Happy Anniversary, honey

That’s it for now…..

Ellen Violette
www.bestsellerbusinessblueprint.com
www.bestsellertobusinesspro
www.theebookcoach.com
www.3dayebookcash.com
www.ebooklauchsecrets.com
www.ebookthis.com
www.sellmoreebooks.com (co-written with Jim Edwards) and many more!

Specials

Earlybird Special Save over 50% (Watch the Video!)

Contributors for How to Crush it in Business Without Crushing Your Spirit,
How Entrepreneurs can Overcome Depression and Find Success
www.overcomingdepressionforentrepreneurs.com/contribute

Article of the Week

7 Ways to  Get More Repeat Clients and Referrals

The other day, I was talking to one of my long-time clients and all of the sudden he started telling me, with much enthusiasm, how awesome it is that I stay on top of him to meet deadlines and get things done, and he appreciates how committed I am to making sure it gets done in a timely manner, and that I seem to care about it as much, if not more, than he does.

I greatly appreciated his comments but I was a bit surprised by his enthusiasm;  it surprised me because, to me, that’s just what you do when you work with clients, otherwise why do it?

But, not everyone feels that way.  In fact, some people think that once you make the sale your job is done. I think it’s just starting.

According to Duct Tape Marketing, “70% of buying experiences are based on how the customer feels they are being treated. ”  And I would add “at all times ”.  So, treat them well and it can make them a client for life and also one of your best sources for referrals.

So how do you treat a client well? It might seem self-evident, but let give you my list.

It means:

-       sending reminders for meetings,  deadlines-anything they need to remember

-       checking in on them when they don’t meet deadlines

-       going the extra miles for them, which can mean giving them extra bonuses, discounts where you can, and/or extra time with them

-       answering questions/emails quickly

-       showing up on time for meetings

-       showing that you care about the quality of the work and the timeliness of it

-       and building a relationship with your customers

Also,  be sure to keep it real. If you love what you do, it shouldn’t be an issue, but if your customers think it’s an act to get more sales, it won’t work. You have to truly care about your clients and their outcomes.

Keep these tips in mind and you’ll increase your sales and the loyalty of your clients, and they will be happy to refer a friend or colleague whenever they have the opportunity to do it!

Additional Articles

Book Stores are not Dead Yet; Coloring Books and Graphic Novels Are Keeping it Alive Click Here

eBook Sales Declined in 2015; Digital Audio Continued Growth
(Mainly Children’s Books and Young Adults) Click Here

Tech Tips

What to do when your webcam doesn’t work (before spending money to fix it!)

Restart your computer.

This often times is all that needs to happen to fix the problem.

http://osxdaily.com/2013/12/27/fix-there-is-no-connected-camera-error-mac/